Office Phone Systems

Legacy PBX and Key Systems are supported by Merr.com. Merr.com will provide phone service to any phone system using any format: POTS, T1, PRI or SIP. Merr.com will work with your phone system provider to make a painless transition to low cost Merr.com lines.

IP Hosting Office Phone Systems

VoIP office phones connected to Merr.com’s IP phone switch via a broadband connection allow many more features, have less cost, can be easily expanded and have less maintenance than an in-house PBX, Key or Call Center system. Merr.com features Yealink phones and has provisioned and installed many systems using Yealinks. Merr.com has worked with other brands as well, and will work with other brands based on customer preferences.

 

Yealink offers a wide range of desk IP phones for all business environments, from enterprise-grade IP phones, Gigabit IP phones, to touch screen IP phones. Yealink IP phone series include the Ultra-elegant T4 series, the Gigabit-Color T3 series and the upgrade T2 series, meeting the communication needs of businesses of any size and budget.

 
T4 Series IP Phones T3 Series IP Phones T2 Series IP Phones

IP Phone Features:

Hold, Blind Transfer, Attended Transfer, Call Completion, Call Waiting/Switching Between Calls, Redialing, Conferencing, Address Book, Speed Dialing, Call Blocking, Number Guessing, Ring Tone Selection, Do Not Disturb, Speaker Phone, Auto Answer Mode, Keyboard Lock, Web Server, Diagnostics, Dial from Web Interface, More.

IP Hosted Interactive Voice Response System (IVR)

Hosted IVR System with unlimited extensions and 10 concurrent call capacity: $49.99 per month Additional concurrent call capacity: $3.00 each per month Requirements: Must use Merr.com unlimited lines only, 2 line minimum Installation, configuration and training: $60 per hour

Hosted IVR Features:

Auto Attendant Professional/Custom Greetings Dial By Name Directory
Company Phone Book Find Me/Follow Me Simultaneous Ring
Music On Hold Custom Message Music Schedule Base
Call Forwarding 3-Way Calling Conference Bridge
Call Waiting Call Queuing Caller ID
Call Park Call Transfer Call Recording
Ring Groups Do Not Disturb Voicemail
Voicemail to Email Fax to Email Voicemail Blasting
 

Customers Web Portal:

Includes Real-time Online Call History, Detailed Reports, Real-time Current Usage, Phone Based Telephone Support, One Click Restore Setting, Click To Call, Click To Redial